Support>Response_Support
Response Support
Check the Frequently asked questions first as it may answer your question. Also, please check the
help file or the included or downloaded Response manual in PDF form.
Response Software comes with free 30 day support.
After that Vericom
offers four support options:
-
Limited email support may take up to 48 hours
to respond. Click here for email support.
-
Pay per incident support where the customer pays $50.00 for phone
support of a problem. Software updates are free within the same
major revision. In other words version 1.00 to 1.99 is free but
to upgrade to 2.xx would cost a nominal upgrade fee.
-
Yearly service contract where the customer pays $150.00 per year
to get unlimited email or phone support and free software updates we release
during the contract term. The contract can be renewed yearly.
Support hours are Monday - Friday 8am to 5pm
CST.
Add the one year service contract to your cart.
View the service contract terms.
View the End Use License Agreement (EULA)
Register your software.
If you are having a problem with the software, an update may fix
the problem. All updates in the current major release are free.
Downloads:
Response downloads
| Description |
file |
Last update |
| Response Reaction Timer
software(registration key required, 30 day demo) |
Response1setup.exe (85MB) |
Apr 7, 2011 Version 1.1.5 |
| Response Manual |
Response
Manual.pdf |
Feb 25, 2011 |
Response File version history
Software revisions and
dates and description of changes.
Response File version history
zipped files for root drive
