VERICOM :: VC4000DAQ Support

VC4000 Support

Please check the VC4000 manual first as it may answer your question.

Each VC4000 comes with a Profile disc. On that disc is another program called "Reflash". Use Reflash to update your VC4000 to the latest version of firmware.

Support hours are Monday - Friday 8am to 5pm CST.

Contact us for support by mail or phone. Our preferred method for support is Email since we may have to research the problem. Fill out a support form for email support. It also helps to send us the .RUN files if you have a question relating to data obtained from a VC4000DAQ.

Downloads:

Profile 4 Professional Software for the VC4000DAQ
Profile4Setup.exe (6.8MB)
Last updated: August 4, 2008 Version 4.2.3

VC4000DAQ Brochure
VC4000DAQ_brochure_Mar_2008.pdf(116KB)

VC4000DAQ Manual
VC4000DAQ Manual rev 1.3.pdf(4.5MB)

VC4000DAQ latest firmware binary file (you must install VC4000ReflashSetup to use this file)
VC4000FLASH123.bin (237KB)
Last updated: August 4, 2008 version 1.23

Reflash Program for VC4000 firmware only
VC4000ReflashSetup.exe (4.3MB)
Last updated: June 9, 2008 Version 1.01

Microsoft .NET framework 3.0 components for the Reflash utility
dotnetfx3setup.exe (2.8MB)
.NET 2.0 or above required for Windows XP. Most systems already have them installed. Windows Vista already has them installed.

VC4000 firmware version history
       Firmware numbers and dates and description of changes.
      VC4000_firmware_history.htm
       Last updated: August 4, 2008

Profile 4 history
       Software numbers and dates and description of changes.
      Profile4History.htm
       Last updated: August 4, 2008